- Description
- Shipping Policy
- Return&Refund Policy
Tips: Due to the complicated process of the upgraded product, it may take 2 to 4 days to prepare, please understand.
For US customers, items from our US warehouse will be shipped within 2~5 business days of shipment. Most items are in our warehouse in New Jersey, USA.Free delivery within 5 working days with standard logistics, no additional taxes and fees.
For non-domestic orders outside the United States, shipping time depends on the destination and courier company, and shipping charges depend on the distance and weight of the item. For more information, see shipping costs on the checkout page.
Please be sure to leave your correct address, postal code, mobile number (not a landline number) and the recipient's name (must be 2 or more words, not an abbreviation).
Order processing time: We will process your order within 24 hours and provide a tracking number within 48 hours.
Estimated time for refund: We will process your return request within 48 hours. Refunds will be credited to the bank account via the original payment method within 7-15 days of approval.
Shipping time
Unless otherwise noted on the product page, in-stock orders typically ship the next business day.
For in-stock orders, we will provide a tracking number within 1 business day. Once your order is shipped, a shipping confirmation email will be sent to your email address.
| Location | Shipping Time |
| United States |
3-7 Business days |
| Korea, Japan Singapore |
3-5 Business days |
| Canada |
5-10 Business days |
| Europe UK |
5-10 Business days |
| Australia New Zealand |
7-15 Business days |
| All other Countries |
Over 15 Business days |
After shipping, you will receive an email with your tracking number once your order ships. If you haven’t received tracking info within 7 days, please contact us.
When the courier is being delivered, please pay attention to the tracking information and receive the package in time, otherwise the courier will be returned or destroyed.
If there is a problem, we will contact you by mail, please add eyungshopify@gmail.com.com to your address book.
There are no sensitive information on your package, don’t worry about privacy issues.
We don't ship to Islamic countries, like Afghanistan, Pakistan, Jordan, Libya, Kosovo, Iraq, Burma etc..
If you have any question please feel free to contact us.
Website: https://eyung.shop
To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need a receipt or proof of purchase.
To start a return, you can contact us at eyungshopify@gmail.com and we will process it within 48 hours of receiving your email. If your return is accepted, we will send you a return shipping label and instructions on how and where to send the package Description of where. Items returned to us without first requesting a return will not be accepted.
If you have any return issues, you can contact us at any time at eyungshopify@gmail.com.
Damage and problems
Please inspect your order upon receipt and if the item is defective, damaged or you have received the wrong item, please contact us immediately so we can assess the problem and correct it.
Comminicate
The fastest way to ensure you get the item you need is to return the item you own and purchase the new item separately once the return is accepted.
Refund
Once we receive and inspect your return, we will let you know if your refund is approved. If approved, we will automatically refund your original payment method within 48 hours. Keep in mind that it may also take some time for your bank or credit card company to process and post the refund.